Start the UX Design Process: Empathize, Define, and Ideate
This course is part of Google UX Design Professional Certificate.
Course Cost
Free course
Beginner
Skill Level
18 Hours
Self-paced lessons
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Google UX Design Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
What you'll learn
Conduct effective user research and create empathy maps
Develop detailed personas and user journey maps
Create clear problem and hypothesis statements
Generate innovative solutions through ideation techniques
Build a professional UX design portfolio
Skills you'll gain
This course includes:
2.47 Hours PreRecorded video
14 quizzes, 1 assignment
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
Closed caption

Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.





There are 4 modules in this course
This comprehensive course covers the initial phases of the UX design process, focusing on understanding users and defining solutions. Students learn essential techniques including user research, empathy mapping, persona creation, and journey mapping. The curriculum emphasizes practical application through a portfolio project, teaching methods for problem definition and creative ideation such as How Might We and Crazy Eights exercises. Special attention is given to accessibility considerations and competitive analysis.
Empathizing with users and defining pain points
Module 1 · 8 Hours to complete
Creating user stories and user journey maps
Module 2 · 3 Hours to complete
Defining user problems
Module 3 · 3 Hours to complete
Ideating design solutions
Module 4 · 6 Hours to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Google UX Design Professional Certificate
Reviews
Testimonials and success stories are a testament to the quality of this program and its impact on your career and learning journey. Be the first to help others make an informed decision by sharing your review of the course.
Faculties
These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.
Frequently asked Questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.




