Amy Norton is an Instructional Designer and Technical Writer at Skill-Up Technologies with an MA in English. With over 15 years of experience teaching college-level research and writing, she has also worked extensively in IT, creating technical support content. Passionate about learning, Amy specializes in designing engaging courses for adult learners.

Rav Ahuja serves as the Chief Content Officer and Global Program Director at IBM Skills Network, where he leads curriculum creation, growth strategy, and partner programs. After earning his B.Eng. from McGill University and MBA from the University of Western Ontario, he co-founded Cognitive Class, an IBM initiative focused on democratizing access to in-demand technology skills. Based at the IBM Canada Lab in Toronto, he specializes in developing instructional solutions for AI, Data Science, Cloud Computing, and Cybersecurity. His impact on technology education is evidenced through his role as architect of numerous IBM Professional Certificates and instructor for over 35 online courses, including popular offerings like "What is Data Science?", "Introduction to Cloud Computing," and "Introduction to Artificial Intelligence (AI)." His courses have reached hundreds of thousands of learners worldwide, with "What is Data Science?" alone enrolling over 638,000 students. His recent work includes developing new Generative AI courses and career guidance content for IBM's Professional Certificate programs, demonstrating his ongoing commitment to preparing learners for emerging technology careers