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Tech Support Career Guide and Interview Preparation
This course is part of IBM IT Support Professional Certificate.
Course Cost
Free course
Beginner
Skill Level
8 Hours
Self-paced Video lessons
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full IBM IT Support Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
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3,972 Enrolled
English
What you'll learn
Understand technical support specialist roles and responsibilities
Create effective resumes and professional portfolios
Master interview preparation and techniques
Develop essential technical support skills
Navigate career paths in technical support
Skills you'll gain
This course includes:
2.75 Hours PreRecorded video
6 quizzes
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
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Get a Completion Certificate
Share your certificate with prospective employers and your professional network on LinkedIn.
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Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 3 modules in this course
This comprehensive course prepares aspiring technical support specialists for successful career entry. It covers essential aspects of the technical support role, from understanding job functions to mastering interview techniques. The curriculum includes practical guidance on creating effective resumes, portfolios, and cover letters, along with expert insights on networking and job search strategies. Students learn about various career paths in technical support, interview preparation techniques, and essential technical skills required for the role.
Building a Foundation
Module 1 · 4 Hours to complete
Applying and Preparing to Interview
Module 2 · 2 Hours to complete
Interviewing
Module 3 · 2 Hours to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: IBM IT Support Professional Certificate
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Faculties
These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.
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Courses
At IBM Skills Network, we understand the importance of building hands-on, job-ready skills quickly to stay competitive in today’s fast-paced world. Our courses, developed by industry experts at the forefront of technological innovation, cover key areas such as AI, software development, cybersecurity, data science, and business management. With real-world insights and practical learning in every module, we equip both individuals and teams with the future-focused technical and business knowledge necessary for success in an ever-evolving landscape.
Frequently asked Questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.