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Introduction to Business Management : Winning Externally
Master external business operations from market research and marketing to sales and customer service, focusing on building market success.
Course Cost
₹ 2,699
Beginner
Skill Level
16 Hours
Self-paced lessons
This comprehensive course covers how successful companies operate externally to build strong market positions and achieve profitable growth. Through four detailed modules, students learn essential skills in market research, value-based marketing, sales strategies, and customer service management. The curriculum integrates practical knowledge of customer segmentation, brand development, distribution networks, and supply chain optimization. Designed for students, emerging leaders, and entrepreneurs, the course provides hands-on experience in analyzing markets, developing marketing strategies, and managing customer relationships.
English
What you'll learn
Craft effective market research and customer segmentation strategies
Develop value-based marketing and communication plans
Optimize sales channels and distribution networks
Master B2B and B2C selling techniques
Streamline supply chain and logistics operations
Enhance customer service management practices
Skills you'll gain
This course includes:
399 Minutes PreRecorded video
12 assignments
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
Get a Completion Certificate
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CREATED BY
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Get a Completion Certificate
Share your certificate with prospective employers and your professional network on LinkedIn.
CREATED BY
PROVIDED BY
Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 4 modules in this course
The course provides a comprehensive understanding of external business operations through four interconnected modules. Starting with market research and customer segmentation, it progresses through value-based marketing and communication strategies, explores sales channels and distribution networks, and concludes with customer service and supply chain management. Each module combines theoretical frameworks with practical applications, ensuring students develop both strategic understanding and tactical skills.
Market Research, Customers & Segments
Module 1 · 5 Hours to complete
Value Based Marketing & Marketing Communication
Module 2 · 4 Hours to complete
Sales Channels & Distribution, B2B & B2C Selling
Module 3 · 4 Hours to complete
Customer Service Management, Supply Chain & Logistics
Module 4 · 6 Hours to complete
Fee Structure
Payment options
Financial Aid
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Faculties
These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.
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Students
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Courses
Frequently asked Questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.