Completion

CERTIFICATE

Healthcare Delivery for Medical Practice Managers

This course is part of Johns Hopkins Medical Office Manager Certificate.

Course Cost

Free course

Beginner

Skill Level

10 Hours

Self-paced Video lessons

This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Johns Hopkins Medical Office Manager Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.

Michelle J. Campbell

Maura McGuire, MD, CPC, FACP

English

Michelle J. Campbell

Maura McGuire, MD, CPC, FACP

What you'll learn

Develop effective budgeting practices to enhance ambulatory practice financial health

Implement strategic practice management techniques for optimized operations

Assess population health needs and develop targeted intervention strategies

Differentiate between care management and case management approaches

Apply regulatory compliance guidelines in practice management

Optimize staffing, patient flow, and space utilization in ambulatory settings

Skills you'll gain

Healthcare Management

Ambulatory Care

Practice Management

Population Health

Budget Planning

Medical Office Administration

Care Coordination

Financial Management

Patient Flow

Regulatory Compliance

This course includes:

11 Hours PreRecorded video

7 assignments

Access on Mobile, Tablet, Desktop

FullTime access

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Get a Completion Certificate

Share your certificate with prospective employers and your professional network on LinkedIn.

CREATED BY

PROVIDED BY

Top companies offer this course to their employees

Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.

There are 4 modules in this course

This comprehensive course explores the multifaceted aspects of healthcare delivery within ambulatory settings, designed specifically for medical practice managers. The curriculum begins with essential budgeting and financial management principles, teaching participants how to develop effective practice budgets, work with finance teams, and understand billing basics. The course then delves into practice management strategies, covering operations optimization, staffing calculations, patient flow enhancement, and regulatory compliance. Population health concepts are thoroughly examined, including assessment methods, preventive care initiatives, and intervention implementation strategies. The final module distinguishes between care management and case management approaches while clarifying the roles of primary versus specialty care providers. Throughout the course, participants engage with practical case studies, assessments, and a culminating project that solidifies their understanding of ambulatory healthcare management essentials.

Budgeting and Finance Basics

Module 1 · 2 Hours to complete

In this module, you will learn how sound budgeting practices can enhance the financial health of an ambulatory practice. You will explore key budgeting concepts, including revenue, expenses, and forecasting, to build a solid foundation in financial management. By reviewing the essential information needed to develop a practice budget, you will gain practical skills in budget planning and oversight. You will also learn strategies to effectively collaborate with your finance team, ensuring financial decisions align with practice goals. By the end of this module, you will have the knowledge and confidence to manage budgets efficiently and support the long-term success of your practice.

Skills you'll gain

Financial management

Budget planning

Budget oversight

Forecasting

Financial health assessment

Collaboration with finance team

This course includes:

9 Videos

1 Assignments

1 Reading Materials

Practice Management

Module 2 · 2 Hours to complete

This module focuses on the critical aspect of practice management within ambulatory healthcare organizations. Learners will explore key components of practice management, including operations, financial management, staffing, and patient flow. We will delve into strategies for optimizing practice efficiency, enhancing patient experience, and ensuring regulatory compliance.

Skills you'll gain

Practice operations management

Staff management

Patient flow optimization

Space utilization

Regulatory compliance

Financial management

Ambulatory care management

This course includes:

7 Videos

1 Assignments

Population Health

Module 3 · 4 Hours to complete

In this module, learners will examine the concept of population health and its significance in ambulatory healthcare management. We will explore methods for assessing population health needs, developing preventive care initiatives, and implementing interventions to improve health outcomes. You will also learn about collaborative approaches involving community partnerships to address population health challenges.

Skills you'll gain

Population health assessment

Health outcome improvement

Preventive care initiatives

Community partnerships

Healthcare interventions

Social determinants of health

This course includes:

5 Videos

5 Assignments

4 Reading Materials

Care Management vs. Case Management and Primary vs. Specialty Care

Module 4 · 2 Hours to complete

The final module of the course focuses on care management, case management, and the distinction between primary and specialty care. Learners will gain insights into care coordination strategies, case management models, and the role of technology in facilitating effective care management. We will also explore the characteristics and responsibilities of primary care providers and specialists, understanding the importance of collaboration and referral systems.

Skills you'll gain

Care coordination

Case management

Primary care management

Specialty care management

Patient experience enhancement

Care management models

This course includes:

5 Videos

Fee Structure

Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Johns Hopkins Medical Office Manager Certificate

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Faculties

These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.

2,285

Students

Courses

Michelle J. Campbell

Michelle J. Campbell is an instructor from Johns Hopkins University, specializing in healthcare management courses on Coursera. She teaches a range of courses, including Data and Electronic Health Records, Healthcare Delivery for Medical Practice Managers, Human Resources Management Essentials, Introduction to Ambulatory Healthcare Management, Quality and Safety in Ambulatory Healthcare Management, and Revenue Cycle, Billing, and Coding. Her courses are part of the Johns Hopkins Medical Office Manager Professional Certificate, focusing on equipping students with essential skills for managing healthcare practices. These courses cover topics such as human resources, quality and safety, and healthcare delivery systems, all designed to enhance operational efficiency and patient care in ambulatory settings.

2,285

Students

Courses

Maura McGuire, MD, CPC, FACP

Maura McGuire, MD, CPC, FACP, is an instructor from Johns Hopkins University, teaching courses on Coursera such as Data and Electronic Health Records, Healthcare Delivery for Medical Practice Managers, Human Resources Management Essentials, Introduction to Ambulatory Healthcare Management, Quality and Safety in Ambulatory Healthcare Management, and Revenue Cycle, Billing, and Coding. She is an associate professor of medicine at the Johns Hopkins University School of Medicine and holds a joint appointment in health policy and management at the Johns Hopkins Bloomberg School of Public Health. Dr. McGuire serves as the assistant dean for part-time faculty and senior director of education and training for Johns Hopkins Community Physicians. Her expertise includes primary care, medical education, and quality improvement in healthcare settings.

Beginner

Skill Level

10 Hours

Self-paced Video lessons

Course Cost

Free course

Completion

CERTIFICATE

Frequently asked Questions

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