Medical Administrative Assistants and the Healthcare Team
This course is part of Medical Office Procedures and Administration Fundamentals.
Course Cost
Free course
Beginner
Skill Level
4 Hours
Self-paced lessons
This foundational course explores the vital role of medical administrative assistants in healthcare settings. Through three comprehensive modules, students gain understanding of front office procedures and daily operations in ambulatory care. The first module introduces the medical administrative assistant position, detailing key responsibilities such as managing patient records, scheduling appointments, and coordinating communications. The second module examines healthcare industry sectors and the collaborative nature of healthcare teams, emphasizing patient-centered care. The final module focuses on practical aspects of ambulatory care operations, including patient intake, appointment scheduling, medical records management, and billing processes. Designed for beginners, this course provides essential knowledge for those pursuing careers in medical office administration or healthcare management.
What you'll learn
Understand the role and responsibilities of medical administrative assistants
Identify the skills, education, and personal attributes needed for success in the field
Recognize appropriate professional behavior in healthcare settings
Explain different types of healthcare organizations and their purposes
Apply OSHA guidelines to ensure workplace safety
Implement effective daily operations in ambulatory care settings
Manage opening and closing procedures for medical offices
Navigate equipment and supply management processes
Skills you'll gain
This course includes:
1 Hours PreRecorded video
3 assignments
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate

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There are 3 modules in this course
This course provides a comprehensive introduction to the essential role of medical administrative assistants within the healthcare team. Students learn about the skills, education, and personal attributes needed for success in this field, as well as professional behavior standards and potential workplace challenges. The curriculum explores various healthcare organizations, their purposes, and the importance of OSHA guidelines in maintaining safety. Students also gain practical knowledge about daily operations in ambulatory care settings, including opening procedures, daily preparations, equipment management, and supply ordering. Through interactive lessons, videos, and quizzes, the course builds a solid foundation for those interested in pursuing careers in healthcare administration.
Module 1 - The Medical Administrative Assistant
Module 1 · 2 Hours to complete
Module 2 - The Medical Industry and the Healthcare Team
Module 2 · 1 Hours to complete
Module 3 - Daily Operations in the Ambulatory Care Setting
Module 3 · 1 Hours to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Medical Office Procedures and Administration Fundamentals
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Faculties
These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.
Frequently asked Questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.




