Medical Administrative Assistants and Office Procedures
This course is part of Medical Office Procedures and Administration Fundamentals.
Course Cost
Free course
Beginner
Skill Level
6 Hours
Self-paced lessons
This beginner-level course provides comprehensive training on critical administrative functions in medical settings through three focused modules. Students learn about HIPAA and HITECH regulations governing patient privacy and health information security, gaining crucial knowledge of compliance requirements for medical offices. The course then explores patient intake and processing, teaching techniques for gathering demographic and insurance information, creating patient records, and navigating electronic health record systems. The final module covers medical records management, including filing systems, record maintenance, legal requirements, and confidentiality protocols for both paper and electronic records. By combining regulatory knowledge with practical office procedures, the course equips students with the essential skills needed to manage day-to-day operations in medical practices with a focus on patient processing, record management, and regulatory compliance.
What you'll learn
Understand HIPAA and HITECH regulations for patient privacy protection
Apply proper procedures for handling protected health information
Implement effective patient registration and check-in processes
Develop skills for positive patient interactions in medical settings
Manage demographic and insurance information collection efficiently
Organize and maintain medical records according to industry standards
Navigate electronic health record (EHR) systems effectively
Ensure compliance with legal requirements for medical documentation
Skills you'll gain
This course includes:
1 Hours PreRecorded video
3 assignments, 1 peer review
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate

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There are 3 modules in this course
This course provides comprehensive training in essential medical administrative procedures with a focus on regulatory compliance, patient processing, and records management. Students gain a thorough understanding of HIPAA and HITECH regulations, learning how these laws protect patient privacy and govern the secure handling of health information. The curriculum explores patient intake procedures, teaching students how to effectively gather and process demographic and insurance information while providing excellent patient service. The final portion delves into medical records management, covering both paper and electronic systems, organization methods, legal considerations, and maintenance requirements. Throughout the course, students engage with practical applications through interactive plugins, case studies, and quizzes that reinforce theoretical concepts with real-world scenarios.
Module 1 - HIPAA and HITECH
Module 1 · 2 Hours to complete
Module 2 - Patient Intake and Processing
Module 2 · 1 Hours to complete
Module 3 - Managing Medical Records/Project
Module 3 · 3 Hours to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Medical Office Procedures and Administration Fundamentals
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Faculties
These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.
Frequently asked Questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.




