Barbara Westrick serves as Program Director and Subject Matter Expert at MedCerts, bringing over 40 years of healthcare experience to her role. Through her Coursera courses in medical assisting and healthcare administration, she helps students develop essential clinical and administrative skills. Her expertise spans multiple healthcare settings, including ambulatory outpatient care, hospital environments, and corporate medical departments. As a member of prestigious organizations including the American Association of Medical Assistants, American Academy of Professional Coders, and National Healthcareer Association, she maintains strong professional connections in the field. Her 20-year focus on healthcare education includes roles as Program Chair for Medical Assisting and Medical Insurance Billing at Ross Education, where she developed comprehensive curricula. At MedCerts, she contributes to curriculum development, design, and quality assurance while serving as Program Director for the Clinical Medical Assistant Program and subject matter expert for Certified EKG Technician and Certified Phlebotomy Technician certifications. Her teaching methodology emphasizes practical skills development combined with thorough theoretical understanding, preparing students for success in healthcare careers.