Practical Guide to Navigating Professional Relationships
This course is part of Salesforce Sales Development Representative.
Course Cost
Free course
Beginner
Skill Level
18 Hours
Self-paced lessons
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Salesforce Sales Development Representative Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
What you'll learn
Build empathetic and professional communication approaches
Produce clear and confident messages for better results
Develop effective written communication styles
Cultivate understanding of diverse workplace perspectives
Create a three-month career development plan
Skills you'll gain
This course includes:
3.5 Hours PreRecorded video
17 quizzes
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
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Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.





There are 5 modules in this course
This comprehensive course focuses on developing essential professional relationship skills for Sales Development Representatives (SDRs). The curriculum covers critical areas like professional communication, cultural competency, and effective relationship management. Students learn to communicate with confidence and clarity, write effective business communications, and navigate workplace diversity. The course includes practical strategies for the first 90 days in an SDR role, emphasizing professional growth and team collaboration.
Prioritize Professional and Empathetic Communication
Module 1 · 4 Hours to complete
Speak With Confidence and Clarity
Module 2 · 4 Hours to complete
Empathize and Challenge in Written Communication
Module 3 · 3 Hours to complete
Hone Your Cultural Competency Skills in the Workplace
Module 4 · 3 Hours to complete
Accelerate Learning in the First 30-60-90 Days of Work
Module 5 · 4 Hours to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Salesforce Sales Development Representative
Reviews
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Faculties
These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.
Frequently asked Questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.









