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Effective Patient Communication Skills
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Effective Patient Communication Skills

Learn the Stanford Presence 5 model to enhance patient communication and create meaningful connections in healthcare settings.

Course Cost

Free course

Advanced

Skill Level

1 Week

Self-paced lessons

This specialized course introduces healthcare professionals to the Stanford Presence 5 model, a framework for improving patient communication in modern healthcare settings. The program focuses on overcoming technological barriers to create meaningful patient connections. Through this 15-minute module, participants learn practical strategies for integrating humanism and effective communication in patient interactions. The course emphasizes intentional preparation, active listening, collaborative agenda-setting, emotional awareness, and patient-centered storytelling.

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What you'll learn

  • Master the Stanford Presence 5 model for patient communication

  • Develop intentional preparation strategies for patient visits

  • Improve active listening skills and body language awareness

  • Learn to establish collaborative agendas based on patient priorities

  • Enhance ability to connect with patient stories and experiences

Skills you'll gain

Patient Communication
Healthcare Communication
Clinical Presence
Primary Care
Patient-Centered Care
Medical Communication
CME Credits
Healthcare Management

This course includes:

PreRecorded video

Graded assignments

Access on Mobile, Tablet, Desktop

Limited Access access

Shareable certificate

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Certificate
Certificate

Get a Completion Certificate

Share your certificate with prospective employers and your professional network on LinkedIn.

CREATED BY

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PROVIDED BY

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Module Description

This concise course introduces healthcare professionals to effective patient communication strategies using the Stanford Presence 5 model. The curriculum focuses on key aspects of patient interaction, including intentional preparation, active listening, collaborative goal-setting, and emotional intelligence. Participants learn practical techniques for overcoming technological barriers and creating meaningful connections with patients in modern healthcare settings.

Fee Structure

Reviews

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Faculties

These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.

Effective Patient Communication Skills

Advanced

Skill Level

1 Week

Self-paced lessons

Course Cost

Free course

Completion

CERTIFICATE

Frequently asked Questions

Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.