Week 1 is all about communication. We're going to rethink communication and challenge some of the conventional wisdom about communication that is common in our society. We'll compare and contrast different theories or models of communication, and see if we can develop a more sophisticated understanding of communication to understand the complexities of human interaction in today's groups. We'll also explore some of the hidden forces of group communication, like context, systems and institutions, and design.

Skills you'll gain

This course includes:

Week 2 focuses on group development and decision making. We'll look at how groups come together through socialization, how they develop norms, and how roles emerge. We'll examine the various decision making traps that groups can fall into, while also developing better practices for making good group decisions. And we'll explore how groups can be more creative and innovative in their decision making.

Skills you'll gain

This course includes:

Week 3 is all about conflict, difference, and diversity. We'll learn how groups can have a good fight and how you can choose the right words in a dispute…as well as how to negotiate with others when things get difficult. We'll also explore why difference and diversity are so important for group communication, and how understanding the concept of identity is critical for our involvement in groups.

Skills you'll gain

This course includes:

Week 4 covers group communication and technology…an increasingly prevalent aspect of the modern landscape of group work we must understand. We'll look at the concept of virtual work and how groups are using technology, as well as various models and theories of media functionality and information processing. We'll cover several practical and conceptual issues we should always keep in mind when it comes to technology and group communication.

Skills you'll gain

This course includes: