Managing Project Conflicts with EI & Cultural Intelligence
This course is part of Program Management and the Art of Communication.
Course Cost
₹ 21,631
Beginner
Skill Level
5 Weeks
Self-paced lessons
This comprehensive course teaches program and project managers how to effectively manage conflicts using emotional intelligence (EI) and cultural intelligence (CI). Students learn to navigate social dynamics within project teams using the Coordinated Management of Meaning (CMM) framework. The course covers essential components of emotional and cultural intelligence, communication strategies, and conflict resolution techniques. Participants develop skills in understanding team dynamics, managing stakeholder relationships, and creating effective communication channels. Through practical applications of CMM tools like SEAVA, learners gain expertise in diagnosing and resolving team conflicts, ultimately enhancing project success and team collaboration.
What you'll learn
Master the principles of emotional intelligence in project management
Develop cultural intelligence for managing diverse project teams
Apply CMM tools for effective conflict resolution
Create strategies for managing project social dynamics
Enhance team communication and collaboration skills
Skills you'll gain
This course includes:
PreRecorded video
Graded assignments, exams
Access on Mobile, Tablet, Desktop
Limited Access access
Shareable certificate
Closed caption

Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.





There are 4 modules in this course
The course provides a comprehensive understanding of conflict management in project environments through the lens of emotional and cultural intelligence. It explores the concept of social worlds in projects and teaches practical tools for managing team dynamics. Students learn about the components of emotional intelligence, cultural intelligence, and the CMM framework. The curriculum emphasizes practical applications through the SEAVA tool for analyzing and resolving communication problems. Key focus areas include understanding team dynamics, managing stakeholder relationships, and developing effective communication strategies.
Week One - Emotional Intelligence
Module 1
Week Two - Cultural Intelligence
Module 2
Week Three - The Coordinated Management of Meaning
Module 3
Week Four - The CMM Tools
Module 4
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Program Management and the Art of Communication
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Faculties
These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.
Frequently asked Questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.




