Sergei Savin is an Associate Professor of Operations, Information and Decisions at The Wharton School, University of Pennsylvania. His research focuses on the operational aspects of healthcare delivery, particularly in improving patient access to care and optimizing diagnostic and treatment capacity. His scholarly work has been published in leading journals such as Management Science, Operations Research, and Manufacturing and Service Operations Management. Additionally, he actively participates in editorial activities for several premier journals, contributing to the advancement of knowledge in operations management.At Wharton, Professor Savin teaches a Ph.D. course on optimization, as well as core MBA and undergraduate courses on Business Analytics and Operations and Information Management. He has received recognition for his teaching excellence and is dedicated to equipping students with the analytical skills necessary for effective operations management. With a background that includes a Ph.D. from Carnegie Mellon University and a degree from the Indian Institute of Technology, Bombay, Savin combines rigorous academic training with practical insights into healthcare operations, making significant contributions to both research and education in the field.

Noah Gans is the Anheuser-Busch Professor of Management Science and a Professor of Operations, Information and Decisions at The Wharton School, University of Pennsylvania. His research primarily focuses on service operations, with a particular emphasis on the management of telephone call centers. Gans has served as the Department Editor for Stochastic Models and Simulation at Management Science and was the President of the Manufacturing and Service Operations Management Society (MSOM) from 2010 to 2011. His scholarly work has been published in leading journals, contributing significantly to the understanding of operational efficiency in service industries.At Wharton, Professor Gans teaches core MBA courses such as Business Analytics and elective courses on Service Operations. He also instructs Ph.D. courses in operations management. His commitment to teaching excellence has earned him recognition, including the Wharton MBA Core Curriculum Excellence in Teaching Award. Gans holds a Ph.D. in Operations Research from Stanford University and has been involved in various research projects that explore the dynamics of service systems, particularly how to optimize performance in call centers and other service-oriented environments. Through his academic contributions, he plays a vital role in shaping future leaders in operations management.

Senthil Veeraraghavan is an Associate Professor of Operations, Information and Decisions at The Wharton School, University of Pennsylvania. His research focuses on the role of information and uncertainty in operations management, particularly examining consumer behavior in queues and service environments. Veeraraghavan's work has been published in prominent journals such as Management Science, Operations Research, and Production and Operations Management. Notably, he received the Best Operations Paper award in 2013 for his research on quality-speed tradeoffs in healthcare services.In addition to his research, Professor Veeraraghavan teaches courses on Operations Strategy and Operations Management, earning Wharton Excellence in Teaching Awards in both 2013 and 2014. He holds a Bachelor's degree from the Indian Institute of Technology, Bombay, and a Ph.D. from Carnegie Mellon University. At Wharton, he offers courses such as "Modeling Risk and Realities" and "Operations Analytics," where he equips students with analytical skills to navigate complex operational challenges. Through his contributions to academia and industry, Senthil Veeraraghavan plays a significant role in advancing the field of operations management.