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Customer-Centric IT Strategy
This course is part of Leading the Modern Day Business Specialization.
Course Cost
Free course
Beginner
Skill Level
4 Hours
Self-paced Video lessons
This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Leading the Modern Day Business Specialization program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.
4.6
23,370 Enrolled
English
What you'll learn
Use Business Model Canvas for IT strategy alignment
Develop customer-centric IT solutions
Create rapid prototypes for IT processes
Validate IT solutions through iterative testing
Align IT initiatives with stakeholder needs
Skills you'll gain
This course includes:
1.5 Hours PreRecorded video
2 quizzes
Access on Mobile, Tablet, Desktop
FullTime access
Shareable certificate
Get a Completion Certificate
Share your certificate with prospective employers and your professional network on LinkedIn.
CREATED BY
PROVIDED BY
Get a Completion Certificate
Share your certificate with prospective employers and your professional network on LinkedIn.
CREATED BY
PROVIDED BY
Top companies offer this course to their employees
Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.
There are 4 modules in this course
This short but intensive course focuses on developing customer-centric IT strategies that drive successful implementation. Students learn to use the Business Model Canvas for strategic alignment, create actionable IT charters, and rapidly prototype processes. The course emphasizes practical applications of design thinking, Lean Startup principles, and agile methodologies to address common challenges in corporate IT projects and improve success rates.
Aligning Strategy with User Needs
Module 1 · 1 Hours to complete
Designing, Testing, Redesigning
Module 2 · 1 Hours to complete
Diagnosing the Economics of Your IT Portfolio
Module 3 · 1 Hours to complete
Managing Security & Leveraging AI
Module 4 · 1 Hours to complete
Fee Structure
Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Leading the Modern Day Business Specialization
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Faculties
These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.
4.8
700
Reviews
4,85,049
Students
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Courses
Before joining the faculty at UVA Darden, Alex was an entrepreneur who successfully started and sold two companies. At Darden, he specializes in digital innovation and advises corporations while investing in digital ventures. His widely adopted Venture Design framework helps practitioners and educators create new products in agile, hypothesis-driven environments.
Frequently asked Questions
Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.