About Me

Jeffrey A. Berk serves as the Chief Operating Officer for a technology firm in Chicago and is also an adjunct instructor at Illinois Tech, where he teaches a graduate course on operations and process management. With extensive international experience in operations and process management, he has contributed to various projects and has been a sought-after speaker in the field. Berk's insights have been featured in numerous publications, underscoring his expertise. He is also the author of Champions of Change: The Manager's Guide to Creating Sustainable Business Process Improvements, where he shares strategies for effective process enhancement in organizations.