About Me

Dr. Sunmee Choi is a Professor of Service Management at Yonsei University's School of Business, specializing in service operations, revenue, and experience management. Before joining Yonsei in 2005, she taught at Pennsylvania State University and was a visiting professor at Cornell University's School of Hotel Administration. She has also taught revenue management at IMHI-ESSEC Business School in Paris for 14 years. Dr. Choi holds an M.S. and Ph.D. from Cornell University and has extensive industry experience, including roles as Director of Hotel Revenue Management at priceline.com and management positions at Hyatt, Hampton Inn, and Sheraton.