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Conversational Selling Playbook for SDRs
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Conversational Selling Playbook for SDRs

This course is part of Salesforce Sales Development Representative.

Course Cost

Free course

Beginner

Skill Level

23 Hours

Self-paced lessons

This course cannot be purchased separately - to access the complete learning experience, graded assignments, and earn certificates, you'll need to enroll in the full Salesforce Sales Development Representative Professional Certificate program. You can audit this specific course for free to explore the content, which includes access to course materials and lectures. This allows you to learn at your own pace without any financial commitment.

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4.7

8,236 Enrolled

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What you'll learn

  • Master strategic questioning and trust-building techniques

  • Develop ideal customer profiles and lead generation skills

  • Create effective multi-channel outreach strategies

  • Build emotional intelligence for sales success

  • Generate empathetic and engaging sales communications

Skills you'll gain

Sales Development
Cold Calling
Objection Handling
Lead Generation
Email Prospecting
Customer Profiling
Emotional Intelligence
Multi-Channel Sales
Strategic Questioning
Sales Communication

This course includes:

4.5 Hours PreRecorded video

19 assignments

Access on Mobile, Tablet, Desktop

FullTime access

Shareable certificate

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Get a Completion Certificate

Share your certificate with prospective employers and your professional network on LinkedIn.

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Certificate

Get a Completion Certificate

Share your certificate with prospective employers and your professional network on LinkedIn.

CREATED BY

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PROVIDED BY

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Top companies offer this course to their employees

Top companies provide this course to enhance their employees' skills, ensuring they excel in handling complex projects and drive organizational success.

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There are 5 modules in this course

This comprehensive course teaches SV Academy's Conversational Selling Methodology for Sales Development Representatives (SDRs). Students learn the 8 principles of effective sales communication, from strategic questioning to objection handling. The curriculum covers lead generation, prospect qualification, multi-channel outreach strategies, and emotional intelligence in sales contexts. Emphasis is placed on practical application through real-world scenarios and hands-on exercises.

Learn the Conversational Selling Methodology

Module 1 · 6 Hours to complete

Generate Leads and Narrow Your Prospect List

Module 2 · 4 Hours to complete

Apply Conversational Selling Across Multiple Channels

Module 3 · 6 Hours to complete

Get Results with Emotional Intelligence

Module 4 · 6 Hours to complete

Design a Multi-Channel Outreach Approach

Module 5 · 1 Hours to complete

Fee Structure

Individual course purchase is not available - to enroll in this course with a certificate, you need to purchase the complete Professional Certificate Course. For enrollment and detailed fee structure, visit the following: Salesforce Sales Development Representative

Reviews

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Faculties

These are the expert instructors who will be teaching you throughout the course. With a wealth of knowledge and real-world experience, they're here to guide, inspire, and support you every step of the way. Get to know the people who will help you reach your learning goals and make the most of your journey.

Conversational Selling Playbook for SDRs

Beginner

Skill Level

23 Hours

Self-paced lessons

Course Cost

Free course

Completion

CERTIFICATE

Frequently asked Questions

Below are some of the most commonly asked questions about this course. We aim to provide clear and concise answers to help you better understand the course content, structure, and any other relevant information. If you have any additional questions or if your question is not listed here, please don't hesitate to reach out to our support team for further assistance.