Andrae Washington serves as Sales Enablement Lead at Onna, bringing expertise in sales development and conversational selling strategies. At SV Academy, he contributes to both English and Spanish language courses, demonstrating his commitment to making sales education accessible to diverse audiences. His course portfolio includes "Conversational Selling Playbook for SDRs" and "Groundwork for Success in Sales Development," which are part of SV Academy's comprehensive sales development program that has trained over 3,000 graduates with a 76% representation from underrepresented groups

Marcos Serna serves as Account Executive at Okta, bringing extensive expertise in enterprise software sales and sales development. At SV Academy, he delivers comprehensive courses in both English and Spanish, focusing on conversational selling techniques and foundational sales development skills. His course portfolio includes "Conversational Selling Playbook for SDRs" and "Groundwork for Success in Sales Development," which have contributed to SV Academy's success in training over 3,000 graduates. His bilingual teaching approach helps make tech sales education accessible to diverse audiences, supporting SV Academy's mission of democratizing access to tech careers. His expertise in enterprise sales at Okta provides valuable insights for students transitioning into tech sales roles. His teaching methodology emphasizes practical selling techniques and professional development strategies, helping students master the fundamentals of sales development. His work aligns with SV Academy's impressive track record of placing graduates in tech sales positions, with 76% representation from underrepresented groups and 60% receiving promotions in their first year.

Rachel Gasparini serves as Mid-Market Account Executive at Optimizely, bringing extensive expertise in sales development and conversational selling techniques. At SV Academy, she teaches the comprehensive "Conversational Selling Playbook for SDRs" course in both English and Spanish, which is part of the Salesforce Sales Development Representative Professional Certificate program. Her course, which has enrolled over 8,300 students and maintains a 4.8/5 instructor rating, focuses on strategic questioning, trust building, pain point identification, and value proposition development. Her teaching methodology emphasizes practical sales techniques including identifying ideal customer profiles, building lead lists, qualifying prospects, and leveraging data to drive activity. Her expertise in mid-market sales provides valuable insights for students learning to master conversational selling strategies, emotional intelligence in sales contexts, and empathetic communication techniques. Her bilingual course offerings demonstrate SV Academy's commitment to making sales education accessible to diverse audiences, contributing to their mission of democratizing access to tech sales careers.

Trailhead stands as Salesforce's flagship educational initiative, democratizing access to technology skills through a comprehensive free online learning platform. Launched with the mission to reduce barriers to entry in the tech workforce, Trailhead offers over 800 badges covering business, technical, and soft skills training. The platform combines gamified learning with practical applications through features like Trailhead Playground, where learners can practice in a safe environment. Its innovative approach includes bite-sized modules, hands-on challenges, and a robust certification system that provides resume-worthy credentials. With more than 2 million active learners across 1,300 Trailblazer communities in 90 countries, the platform has become a cornerstone of Salesforce education. Through its Trailmixes (customized learning paths), superbadges (advanced skill certifications), and integration with the global Trailblazer Community, Trailhead creates an inclusive learning ecosystem that supports career advancement regardless of background. The platform's success is evidenced by numerous success stories of professionals doubling their income through Salesforce certification and training

Moise Moodie is a seasoned professional with extensive experience in sales development and customer success, having worked in roles such as Partnership Development at Jetty. He is involved with SV Academy, where he teaches courses on conversational selling for Sales Development Representatives (SDRs), including the Conversational Selling Playbook for SDRs (English) and Manual de estrategias de ventas por conversación para SDR (Spanish). These courses focus on developing conversational selling skills, strategic questioning, trust building, and objection handling. Moise mentors SDRs, providing guidance on communication, growth mindset, and tech tool fundamentals. He is proficient in multiple CRM tools and has expertise in multi-channel outreach strategies, consistently exceeding sales goals and managing large teams effectively. His courses are part of the Salesforce Sales Development Representative Professional Certificate, helping students integrate conversational selling principles into real-world scenarios and develop emotional intelligence.